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Contact Information

Phone Orders

24 hours a day, 7 days a week

Inside the US & Canada:

1.866.668.5962

Outside the US & Canada:

(Country Code)+1+513.645.4064

Mail / Fax Orders

Grandin Road

Customer Satisfaction Center
5566 West Chester Road
West Chester, OH 45069

Inside the US & Canada:

1.800.491.5179

Outside the US & Canada:

(Country Code)+1+513.603.1492

Corporate Sales

Incentive programs and volume discounts

1.800.692.8073

Contact us tradesales@grandinroad.com or submit our email form

Customer Service

7AM-2AM EDT

Inside the US & Canada:

1.800.491.5179

Outside the US & Canada:

(Country Code)+1+513.645.4064

Contact us at service@grandinroad.com or submit our email form

Merchandising

New product submissions

1.513.603.1000

Contact us service@grandinroad.com or submit our email form

Marketing

Business Partnership Inquiries

1.513.603.1000

Contact us marketing@grandinroad.com or submit our email form

Public Relations

Media Requests

1.513.645.4444 or PublicRelations@grandinroad.com

Product Specialists

Product information and assembly, replacement part orders

Mon.- Fri. 8AM-8PM EDT;
Sat. 9:30AM-6PM

1.800.491.4958

Contact us ps@grandinroad.com or submit our email form

Employment Opportunities

1.513.603.1000

Contact us service@grandinroad.com or submit our email form

Technical Issues

Contact us webmaster@grandinroad.com or submit our email form

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