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Our goal is for each of our customers to have an easy, enjoyable online shopping experience. If you need assistance with any aspect of our website or our company, we invite you to explore the information provided in the left-hand links.
You're likely to find the answers you need, but if you have additional questions, suggestions, or comments about the site, a product, or your order, please submit our email form.
You may also contact us using the methods below:
PHONE ORDERS
| MAIL/FAX ORDERS
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24 hours a day, 7 days a week
Inside the US & Canada:
1.866.668.5962
Outside the US & Canada:
(Country Code)+1+513.603.1434
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Grandin Road
Customer Satisfaction Center
5566 West Chester Road
West Chester, OH 45069
Inside the US & Canada:
1.800.436.2105
Outside the US & Canada:
(Country Code)+1+513.603.1492
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CUSTOMER SERVICE
| PRODUCT SPECIALISTS
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7AM-2AM EDT
Inside the US & Canada:
1.866.668.5962
Outside the US & Canada:
(Country Code)+1+513.603.1434
Contact us via email
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Product information and assembly,
replacement part orders
Mon.- Fri. 8AM-8PM EDT;
Sat. 9:30AM-6PM
1.866.668.5962
Contact us via email
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MERCHANDISING |
CORPORATE SALES |
New product submissions
1-513-603-1000
Contact us via email
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Incentive programs and volume discounts
1-800-692-8073
Contact us via email
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MARKETING |
EMPLOYMENT OPPORTUNITIES
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Business Partnership Inquiries
1-513-603-1000
Contact us via email
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1-513-603-1000
Contact us via email
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PUBLIC RELATIONS |
TECHNICAL ISSUES
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Media Requests
1-513-645-4444 or
PublicRelations@grandinroad.com
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Contact us via email
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