Top_Nav_v2_Font
GUEST
  11 6 9 More... More... image html 2000 300

Quality Commitment

At Grandin Road, our primary focus is quality. We guarantee that every product we sell will stand up to the supreme test — our customers' satisfaction.

Our One-Year Guarantee lets you put any Grandin Road product to the test. If for any reason you are not satisfied, simply return it within 90 days and we'll replace it or refund the cost of the item (excluding Shipping and Processing fees). In addition, we will repair or replace any product for a full year from the date of purchase.

Holiday Order Return Information

Holiday merchandise purchased after 9/1 must be returned before 12/24 or within 30 days of purchase (whichever is later). Halloween merchandise must be returned before 10/30 or within 30 days of purchase (whichever is later). 3-year Holiday Light Guarantee on 2013 trees and greenery with factory installed lights. Personalized and monogrammed orders cannot be cancelled and are not returnable. All returned items must be in their original packaging and in the condition in which they were received.

Personalized Items

Any items that are monogrammed, customized or made-to-order cannot be returned or exchanged unless damaged or defective. All returned items must be in their original packaging and in the condition in which they were received. Please wrap your item carefully; package and ship it so that damage does not occur. Follow the return process instructions on the pack slip or view our Easy Returns instructions.

0
???WCM_CHOKING_HAZARD_CONTENT_1???