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The picture of the slate rug looks like charcoal and the picture of the charcoal rug looks like slate. I want the slate one as it appears in the catalog. Is there a mixup with the colors on the website? I don't want to order the wrong color.

Asked by: Suzdesh
Thank you for your interest in the Ainsley Rug. We apologize for the error on our website. The Charcoal or Grey color option is the darkest color option; however, this is currently labeled incorrectly on our website. We are working to correct this issue. While this is being corrected we recommend calling our customer service at 1-866-668-5962 and ordering the Grey color option by phone.
Answered by: JLGrandinroadService
Date published: 2018-09-17

In the catalog the color I’m interested in is charcoal. When I got on line to order that color is not listed. Is it not available?

Asked by: Linda23
Thank you for your interest in the Ainsley Rug. We apologize for the error on our website. The Charcoal or Grey color option is the darkest color option; however, this is currently labeled incorrectly on our website. We are working to correct this issue. While this is being corrected we recommend calling our customer service at 1-866-668-5962 and ordering the Grey color option by phone.
Answered by: JLGrandinroadService
Date published: 2018-09-13
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Product:161426-Ainsley Rug