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Augusto Swivel Chair is rated 2.6 out of 5 by 34.
Rated 4 out of 5 by from Great Looking Chair The chair looks great. I decided to submit a review because so many previous reviews were critical. I hope to provide some balance. Yes, the chair makes noise when it swivels, but that does not bother me. It is the mechanical sound of the movement of the ball bearings. Besides, I'm not riding the chair in an amusement park, I'm sitting in it in my living room. True, it is not the softest leather, but it is leather and it did not cost more than $2K as you would pay for the finest leathers. It is comfortable and gets more so each day as I sit in it, also eliminating the popping sound of its first few uses. I hope this provides some balance. Overall, I'm pleased with my purchase.
Date published: 2021-07-09
Rated 1 out of 5 by from Augusto swivel chairs If I could have given it 0 stars I would have. Warning to potential buyers: there are NO springs in these chairs. Just a hard piece of what feels like plywood under the cushion! These are the most uncomfortable chairs I have ever sat in. After waiting 5 months for them I was sorely disappointed and returned them.
Date published: 2021-07-07
Rated 3 out of 5 by from Almost but not quite Although it took 6.5 months to get two of these chairs I was eagerly anticipating them. One arrived with mold all over it (perhaps due to the length of travel?) but I quickly determined that I could remedy that with good leather cleaner and conditioner. I wanted firm chairs and these are certainly that. The base has no springs in the seat and is hard as a board. The cushions are very firm, too, but not uncomfortable. The most surprising part is that the chairs are too high for my feet to comfortably rest on the floor ((I'm 5'4"). The measurements in the description do not take the elevation of the rotating mechanism into account. You have add 1.5 - 2" to the online height measurements. Because the seat is very firm there is little give to the cushion to make up for that. I have ordered a stool that will make using these possible. With a stool I do like the chair - the leather is very nice and both look good in my living room. One note: the sitting width is 20" not 22" as described. That's ok for me.
Date published: 2021-07-04
Rated 1 out of 5 by from Augusto swivel Chair, not furniture, it’s JUNK!! Extremely INFEARIOR product. Not as advertised or displayed. Dirty leather, rough, big nails, bad swivel mechanism. I did NOT accept delivery, sent them back, called customer service immediately stating my dissatisfaction. She told me it will take 3 weeks to get the credi. I sure hope I get it! Very BAD PRODUCT for Grandin Road’s reputation. Please make it right. (Made in INDONESIA !!)
Date published: 2021-06-24
Rated 5 out of 5 by from Worth waiting for… Perfect color, finishes, size for our “Modern Lodge” guest suite! Wish I could post a photo so you could see…
Date published: 2021-06-21
Rated 1 out of 5 by from Very Uncomfortable There were no reviews available when we ordered this chair in February. It finally arrived in June. The seat is 2 inches higher than the 18" specified on the website. That additional 2 inches makes it feel more like a dining room chair than a comfort chair. The seat is also very stiff. We are already talking about replacing the foam with something softer and thinner. Not the best quality leather. The swivel is noisy and not smooth. Wish it were not such a hassle to return.
Date published: 2021-06-15
Rated 1 out of 5 by from Looks great but it’s not The swivel mechanism makes a grinding noise. Arrived missing half of the floor glides. Extremely uncomfortable. Trying to return it.
Date published: 2021-04-09
Rated 1 out of 5 by from Swivel mechanism is broken I ordered 2 chairs. They were delivered together. One is fine; the other won’t swivel. Turned it over and discovered the swivel mechanism had been damaged (metal was cracked) and then Jerry rigged to look like it fit. Additionally, cushions are quite a bit harder than expected, but we can adjust to that.
Date published: 2021-03-13
Rated 1 out of 5 by from I was super bummed that I had to send it back. Product showed up with a tear and large scratches on the leathers.
Date published: 2021-03-04
Rated 2 out of 5 by from Improvements needed So I like the look of the chair with nailheads and swivel, leather is pretty color. But...here’s what I think needs improvement for a five star rating: -Replace cushion contents with memory foam, it’s really uncomfortable as is -some paint drops make it cheaper looking -swivel could be smoother I kept them because I couldn’t find anything else I liked for the price.
Date published: 2021-03-01
Rated 1 out of 5 by from Disappointing quality I purchased two chairs in navy for my sitting room. Had previously purchased bar stools from grandinroad that I was happy with, though I had never purchased furniture online before. I looked for some time at the Soran club chair and obtained a swatch of leather that looked nice. When this chair became available there were no reviews and I liked that it has a swivel feature. I spoke with someone at the company and was told they did not have swatches to view, but that this line was one of the better ones. When the chairs arrived, they were missing some of the "feet" on the swivel apparatus, but that was not critical. Though I still like the way they look, I agree with the one prior review that they are not good quality. The swivel is not smooth and is noisy. The cushions are not well made, and the leather is not great quality. We decided to keep them after much debate - primarily due to the expense and hassle of returning them. We have been putting leather conditioner on the chairs that has helped with the feel of the leather, some of the rough spots, and appearance. The color comes off, but that may not be atypical of a navy dye. I am not someone who writes reviews typically, but thought this might be helpful to someone looking at these vs the Soran chairs- which have good reviews.
Date published: 2021-02-24
Rated 2 out of 5 by from Very mediocre I took shipment yesterday of the grey Augusto swivel chair. It is absolutely NOT worth the price. The seat cushion is flimsy, the chair has zero comfort. It sounds like a fart when you sit in it as the air rushes out. It wasn’t fully stuffed properly and the front of the cushion “sags”. The grey color is grey green unlike the light blue grey that shows in the pictures. There are several “blotches” of color issues where the dyeing process was botched. The swivel is loud. I have seen much less expensive swivel chairs that are better than this. Do not recommend
Date published: 2021-02-01
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The term “genuine leather” is vague.  To be clear, are these chairs upholstered in top grain leather?  Or are they bonded (aka recycled leather)?

Asked by: JJ2020
Thank you for your interest in our Augusto Swivel Chair. The leather on this item is genuine top-grain leather.
Answered by: SB Grandinroad Service
Date published: 2021-02-12

Are there any customer reviews for this item? 

Asked by: KM21
Thank you for your interest in our Augusto Swivel Chair. There is one review on this item, this can be viewed at the bottom of the product page.
Answered by: SB Grandinroad Service
Date published: 2021-02-03

Is this chair available as a glider or glide and swivel option?

Asked by: Chicago17214
Thank you for your interest in the Augusto Swivel Chair (169298). The Augusto chair is not offered as a glider.
Answered by: MB GrandinRoad
Date published: 2021-01-19

Iam very interested in this chair as well as the 163711 club chair. Is there somewhere that I could go and see one? I am in Nashville but would consider traveling to go see one.

Asked by: Glen B
Thank you for your interest in our Augusto Swivel Chair. Store availability can change at any time. For the most up-to-date store availability, we would recommend contacting the store directly. A list of our store locations may be found at the bottom of the web page by clicking "Retail Stores".
Answered by: SB Grandinroad Service
Date published: 2021-01-06

any reviews on this swivel chair?  Is the people color more grey or a little more taupe 

Asked by: jill215
Thank you for your interest in our Augusto Swivel Chair. The Gray Pebble is Gray.
Answered by: SB Grandinroad Service
Date published: 2020-12-30

what color are the nail heads?

Asked by: Anonymous
Thank you for your interest in our Augusto Swivel Chair. The nail heads on this item are antique brass.
Answered by: SB Grandinroad Service
Date published: 2020-12-29

How can I obtain a Navy fabric sample of the Augusto swivel chair?

Asked by: Robert712
Thank you for your interest in our Augusto Swivel Chair. We apologize; we do not have swatches available for this collection.
Answered by: SB Grandinroad Service
Date published: 2020-12-27

If I order this online, when will my credit card be billed? When I place the order? Or when the product is delivered? This indicated that delivery won't be available until October, so I'm concerned about a charge to my credit card this far in advance.

Asked by: CCBV
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Product:169298-Augusto Swivel Chair