Contact Information
- Phone Orders
-
24 hours a day, 7 days a week
Inside the US & Canada:
1.866.668.5962
Outside the US & Canada:
(Country Code)+1+513.645.4064
- Mail / Fax Orders
-
Grandin Road
Customer Satisfaction Center
5566 West Chester Road
West Chester, OH 45069Inside the US & Canada:
1.800.491.5179
Outside the US & Canada:
(Country Code)+1+513.603.1492
- Corporate Sales
-
Incentive programs and volume discounts
1.800.692.8073
Contact us tradesales@grandinroad.com or submit our email form
- Customer Service
-
7AM-2AM EDT
Inside the US & Canada:
1.800.491.5179
Outside the US & Canada:
(Country Code)+1+513.645.4064
Contact us at service@grandinroad.com or submit our email form
- Merchandising
-
New product submissions
1.513.603.1000
Contact us service@grandinroad.com or submit our email form
- Marketing
-
Business Partnership Inquiries
1.513.603.1000
Contact us marketing@grandinroad.com or submit our email form
- Public Relations
-
Media Requests
1.513.645.4444 or PublicRelations@grandinroad.com
- Product Specialists
-
Product information and assembly, replacement part orders
Mon.- Fri. 8AM-8PM EDT;
Sat. 9:30AM-6PM1.800.491.4958
Contact us ps@grandinroad.com or submit our email form
- Employment Opportunities
-
1.513.603.1000
Contact us service@grandinroad.com or submit our email form
- Technical Issues
-
Contact us webmaster@grandinroad.com or submit our email form