Rated 3 out of 5 by PG1981 from Great Chair - challenging delivery of items As of this review I am still waiting for the bolts so I can put the chair together. I have the chair setting on an ottoman so I have been using it without the base. The chair looks great and is very comfortable in its current configuration.but some assembly is required. The support person was very helpful but unfortunately the product group was closed so hopefully I will get the parts to assemble the chair soon otherwise I will have to return it. They also sent me two chairs so I had to return one of them - that one didn’t have the full parts as well.

Rated 2 out of 5 by Janie888888 from Functional issues Pretty chair, seems to be made of high quality materials. But the elevation setting keeps breaking. I'm a medium sized person (between 150 and 200 pounds), so I wasn't expecting to have to worry about the chair breaking. However, I constantly experience issues with the height, it won't stay locked. As I sit in meetings, if I somehow move slightly 'wrong' the chair clicks and sinks to its lowest setting. I've tried to follow up with grandin road, but no one will get back with me. It's embarrassing in meetings. And for the price of the chair, this basic function should work.

Rated 1 out of 5 by MK63 from Bad Choice. Bad choice. Slide out of the chair unless you’re naked. Sits at an add angle. Arms are not high enough. Very uncomfortable.