PROMOTION DETAILS

Items Excluded From Discount

Discount offers exclude Sale price items ending in $0.97, Halloween Haven, Harvest, & Fall Decor, Christmas Décor, Leather Swatch Ring, Nantucket Rocking Chair, Amalfi Bench, Julien Bar & Counter Stool, Patience Brewster Items, Rochester Fire Screen and Tool Set, Easter Savings as well as gift cards, gift certificates, gift wrap, taxes, and postage and handling charges. Offer cannot be combined with any other special offers or incentives; not valid on previous purchases or replacement orders. Valid only in the U.S.

Shipping Offers

Free Standard Shipping offers apply to standard ground shipping only within the contiguous U.S. Excludes Truck, In-Home delivery, expedited delivery and additional handling fees.

Shipping charges are calculated before any promotional discount is added based on the current price of each item (including the reduced prices of clearance items or select items with a limited-time reduced price).

Price Guarantee

We have a high regard for value as well as quality. If we offer a special price on the item you purchased within 30 days of your sale, simply bring it to our attention and we'll refund the difference. If the exact item is advertised elsewhere for less, provide us the advertisement within 30 days and we'll refund the difference. (Our Price Guarantee applies to Internet offers only when the same price appears in the company's printed advertisements.)

Please provide the other print catalog's advertisement and order form, and mail to:

Questions?
Call 1.866.668.5962 or submit our email form.

Christmas Order Return Information

Christmas merchandise purchased after September 1st must be returned before December 23rd or within 30 days of purchase (whichever occurs later). All returned items must be in their original packaging and in the condition in which they were received. Please wrap your items carefully; package and ship them so that damage does not occur. Follow the return process instructions on the pack slip.

Halloween Order Return Information

Halloween merchandise will not be accepted after 10/30 - or 30 days from date of purchase (whichever occurs later). All returned items must be in their original packaging and in the condition in which they were received. Please wrap your items carefully; package and ship them so that damage does not occur. Follow the return process instructions on the pack slip..

Customized/Personalized Items

Any order placed for monogrammed, customized, or made-to-order cannot be canceled or modified after order is placed. These items are nonreturnable. This excludes defective items and items damaged during delivery.

Final Sale

Sale items (with prices ending in $.97) are final sale and cannot be returned.