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London Sofa is rated 4.7 out of 5 by 91.
Rated 5 out of 5 by from Leg Rollers do not have to be a problem This item can solve all the complaints that the sofa has rollers on legs: Wheel Locking Floor Protector Gripper Cup - You can buy these on Wayfair.
Date published: 2021-03-01
Rated 2 out of 5 by from Poor Design My biggest problem with the sofa, are the rollers . They do not have a lock to keep them from rolling, so every time you sit down, the sofa moves. That caused the rollers to eat into my wooden floor causing damage! I tried to put silicone stoppers underneath, but with the movement, it didn't work. I ended up having to get a rug underneath, to stop the movement. So disappointing! The damage done to the floor, is only fixable by sanding down, or replacing the wooden floor boards. I would not have bought this couch, if I knew it would have caused this damage!!
Date published: 2021-02-26
Rated 2 out of 5 by from BEWARE! IT'S A "ROLLER SOFA"! I'm still waiting to have this picked-up and returned. The wheel-casters under each foot are permanent and cannot be removed. When you sit down on or stand up from sitting on this sofa, it moves 6+" out of position - a fatal flaw. Sad because it cannot be remedied (I've tried) and thus renders it unusable. Otherwise, it is beautiful.
Date published: 2021-02-21
Rated 5 out of 5 by from Perfect Color Match Bought after I purchased sofa and chair but color was a perfect match.
Date published: 2021-02-21
Rated 5 out of 5 by from Stunning! Absolutely beautiful color of blush pink and the sofa is well made. The wheels were super easy to put on and that is all that is required. Would definitely recommend and would purchase again.
Date published: 2021-02-21
Rated 5 out of 5 by from Great sofa I received this sofa 01/21 and was amazed when I took it out the box. The color (jade) had a nice pop to it the seating area was quite comfortable and the price was quite reasonable. I wish I could purchase it in leather for my cigar but I had already purchased the ciprien sofa-another great buy
Date published: 2021-02-16
Rated 5 out of 5 by from An excellent purchase! This is a truly fabulous sofa! The cobalt blue color is stunning, the size is perfect and it is very comfortable, although the cushions could be softer, they are not stiff but you don’t exactly sink down into them . My only drawback on my very happy purchase is the fact that the sofa is set on casters, I have no idea why , but be sure to purchase wedges at the same time, and speaking of time , I was thoroughly overjoyed to see my sofa delivered far far sooner than the wait time!
Date published: 2021-02-14
Rated 5 out of 5 by from Blush London Sofa This couch is beautiful! The color blush pink is amazing and looks perfect in my loft. It’s not only pretty, but it’s comfortable too. I absolutely love it!
Date published: 2021-02-13
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Are feathers used at all as stuffing? One reviewer said there were feathers in the couch he bought.

Asked by: MBMS
Thank you for your interest in our London Sofa. This item does not have any feathers in the fill.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

do you offer fabric swatches?

Asked by: dspina
Thank you for your interest in our London Sofa. The swatches for this collection are item # 167825 LON.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

Can the castors be removed? Can it be ordered without castor wheels?

Asked by: LMSSSSS
Thank you for your interest in our London Sofa. The casters on this item are not removable.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

Has the blue velvet changed in the last couple of years?  I’m looking for a bright blue velvet like some pictures I have seen in blogs for this sofa.  When I received the indigo swatch, it was much more navy than expected...almost black.

Asked by: MBDesigns
Than you for your interest in the London sofa. This sofa in the indigo color will be comparable to navy.
Answered by: MB GrandinRoad
Date published: 2021-01-19

Is the back side of the London sofa also completely leather covered? Also, what height do the caters add and are they removeable so that ths legs can sit firmly on the floor?

Asked by: Phil1
Thank you for your interest in our London Sofa. The sofa is leather all the way around, the casters are not removable from the legs. The legs are 4.5"H.
Answered by: SB Grandinroad Service
Date published: 2021-01-11

What is the estimated shipping time to Lexington, ma

Asked by: Suzykins
Thank you for your interest in our London Sofa. This item ships via truck delivery and would arrive within 2 - 3 weeks from the available ship date shown.
Answered by: SB Grandinroad Service
Date published: 2021-01-04

Can I request a sample of the sofa fabric for color reference? If yes, how?

Asked by: SarahLow
Thank you for your interest in our London Sofa. The swatches for this item are item # 159660.
Answered by: SB Grandinroad Service
Date published: 2021-01-01

Is the height of 30 1/2 inches including the wheels and feet?  I have a doorframe of 29 inches I would be trying to squeeze it through.

Asked by: pkcoherd
Thank you for your interest in the London Sofa. The listed seat height does include the legs and wheels.
Answered by: JLGrandinroadService
Date published: 2020-12-24

Is this London sofa still available in Jean  jacket?

Asked by: BevB
Thank you for your interest in the London Sofa. We apologize, but this item is no longer available in the Jean Jacket color option.
Answered by: JLGrandinroadService
Date published: 2020-12-24

When delivered, do they take away my old sofa?

Asked by: Delivery question
Thank you for your interest in the London Sofa. I do apologize but we will not remove the old sofa.
Answered by: NS Grandin Road Service
Date published: 2020-12-24

What is the lead time on this sofa? Prefer the red or green velvet fabric.

Asked by: Gina1111
Thank you for your interest in our London Sofa. This item ships via truck delivery and would arrive within 2 - 3 weeks from the available ship date shown.
Answered by: SB Grandinroad Service
Date published: 2020-12-19

What is the maximum weight the chair can hold

Asked by: Anonymous
Thank you for your interest in our London Accent Chair. This item has been weight tested at 225 lbs.
Answered by: SB Grandinroad Service
Date published: 2020-12-16

I want to buy this sofa now but cannot find the red that is in the photo

Asked by: DeirdreHay
Thank you for your interest in our London Sofa. We apologize; the color Wine is no longer available.
Answered by: SB Grandinroad Service
Date published: 2020-12-01

Does it still come in gray.? How much weight do they hold?

Asked by: EEEE
Thank you for your interest in our London Sofa. This item is only available in the colors shown. It has been weight tested for up to 225 lbs. per seat.
Answered by: SB Grandinroad Service
Date published: 2020-11-18

Does this come in other fabrics that are not velvet?

Asked by: Rferg
Thank you for your interest in our London Sofa. This item is only available in our performance velvet fabric.
Answered by: SB Grandinroad Service
Date published: 2020-11-13

How much assembly is required on that sofa? Can I hire your delivery people to set my sofa up? I live in a House and the sofa goes right inside the first floor just inside the front door? Super easy!

Asked by: Trienzerkind
Thank you for your interest in our London Sofa. The only assembly to this item is to screw on the legs. We apologize, we do not offer assembly.
Answered by: SB Grandinroad Service
Date published: 2020-11-13

Are the wheels removeable?

Asked by: Caray
No, the wheels CAN NOT be removed.  
Answered by: SuckerfromFlorida
Date published: 2020-10-01

Who is the manufacturer and where is it made?

Asked by: Nananet
Thank you for your interest in the London Sofa. This sofa is made in China. We sign confidentiality agreements with our manufacturers, and we are unable to disclose this information, we apologize for the inconvenience.
Answered by: RL Grandinroad Service
Date published: 2020-09-19

Do arm covers come on this chair?  They should.

Asked by: SuckerfromFlorida
Thank you for your interest in the London Accent Chair. We apologize, this chair does not include arm covers.
Answered by: RL Grandinroad Service
Date published: 2020-09-17

what is the weight capacity of this sofa? What type of frame does it have? Is it made of hardwood or those compacted sawdust? Thanks!

Asked by: Anonymous
Thank you for your interest in the London Sofa item # 159660. The weight is tested at 225 lbs per seat. This will have a Superbly stable, kiln-dried wood frame.
Answered by: NS Grandin Road Service
Date published: 2020-09-17

What country is this made in?

Asked by: Patti13
Thank you for your interest in the London Sofa item #159660. This is made in China.
Answered by: NS Grandin Road Service
Date published: 2020-09-17

How many inches are the feet...top to bottom, including the wheels?

Asked by: Kimma
Thank you for your interest in the London Sofa item # 159660. The legs are 4.5'' H.
Answered by: NS Grandin Road Service
Date published: 2020-09-17

Can you remove the wheels for a more stationary ottoman?

Asked by: Ceberly
Thank you for your interest in the London Ottoman item # 168166. You can remove the wheels from the ottoman.
Answered by: NS Grandin Road Service
Date published: 2020-09-17

Why don’t you guys make a matching chesterfield  chair for the London sofa I’m looking to pair the chairs with the sofa I already have . It’s very disappointing 

Asked by: FRosado5
Thank you for your interest in the London Sofa. We welcome you to purchase the matching London Accent Chair (168165) and the London Ottoman (168166).
Answered by: MB GrandinRoad
Date published: 2020-07-31

Is it really possible that the inside seating width is 77”?  That would mean each arm is only 6” wide. 

Asked by: MVBL
Thank you for your interest in the London Sofa. The seat of this sofa is 68"W.
Answered by: JLGrandinroadService
Date published: 2020-07-26

Is this fabric stain guard protected? I have a dog.

Asked by: Mischief
Thank you for your interest in the London Sofa. The fabric on this sofa is designed for performance and durability, but it is not treated with Scotch Guard.
Answered by: JCGrandinRoadService
Date published: 2020-03-27

Can this sofa be covered in Sunbrella fabric

Asked by: naomik
Thank you for your interest in the London Sofa. We apologize; this sofa is only available in the fabric options shown. We do not recommend reupholstering this sofa, as any alterations would void the warranty.
Answered by: JCGrandinRoadService
Date published: 2020-03-11

Can I order a sample of the material to check the color? The blush looks like cream color in the photo, is it cream or blush/ pink?

Asked by: Rob5
Thank you for your interest in the London Sofa. We apologize; we do not have swatches available for this sofa. We apologize for the inconvenience.
Answered by: RL Grandinroad Service
Date published: 2020-03-03

If I order today , and it will not deliver until August, when will it appear on my credit card ?

Asked by: Piper Lynn
Thank you for your interest in the London Sofa. For further assistance, please contact our Customer Service at 1-866-668-5962 or service@grandinroad.com and they can assist you.
Answered by: RL Grandinroad Service
Date published: 2020-09-04

Is there a matching love seat in red color?

Asked by: London sofa
Thank you for your interest in the London Sofa. We apologize; we do not currently offer a matching loveseat for this sofa.
Answered by: RL Grandinroad Service
Date published: 2020-02-06
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Product:159660-London Sofa