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Penelope Lowback Swivel Bar & Counter Stool is rated 4.5 out of 5 by 22.
Rated 5 out of 5 by from B Beautiful Style... bought 4 of these chairs and the Preston table base. Chairs are so comfortable. Love, love my new dining set!
Date published: 2020-01-21
Rated 4 out of 5 by from Chair pad very high - had to cut off 2" from legs We purchased two of these chairs after an extensive search. The seat is 24" from the floor, that is accurate. But the "pad" part of the chair is almost 3" high and we couldn't sit on the chairs with our counter height. Our former chairs had about a 1" pad. So, thank goodness, our friend Bill, who makes wooden children's toys as a hobby and had the right tools, helped us out and cut 2" off the bottom of all the legs. Tricky, as all had to be even and we had to avoid splitting the wood. They now work fine, are comfortable and look great. But remember to compensate for the height of the pad.
Date published: 2020-01-12
Rated 5 out of 5 by from Great support. I have these for a few weeks. They are comfortable and great looking. I purchased 4 chairs in flint. I also purchased three matching barstools.
Date published: 2020-01-08
Rated 4 out of 5 by from Nice look, difficult assembly Bought these more as display pieces for informal dining room. Very nice appearance but parts & hardware were very difficult to assemble. Overall, a good buy for our purpose.
Date published: 2020-01-04
Rated 2 out of 5 by from Beautiful to see, uncomfortable to sit We purchased 2 of these to be used with our new dining table, accompanied by the Valencia side chairs. We were certain these would be wonderful, based on how comfortable the Valencia chairs are. The Penelope arms are too short to be of any use at all, and the seat is hard. The back doesn't support me (5'6") or my husband (5'11"). After we had put the legs on, we moved one of them across the carpeted floor, and one leg split completely across, about 8 inches from the floor. We returned both chairs.
Date published: 2020-01-02
Rated 3 out of 5 by from Chair is great, but... It was complicated to put together because many of the nuts and bolts seemed to belong to another product, either too broad or too skinny, and some not even matching each other in size (and no extras included). This was the case with three of the six chairs we ordered for the dining room table. So we needed to make a special trip to the hardware store to make that right. Needless aggravation. Seems to be poor quality control by the manufacturer.
Date published: 2019-12-15
Rated 4 out of 5 by from Great chair Great accent chair, a piece was missing to assemble the leg. Went to hardware store and found what was needed.
Date published: 2019-12-12
Rated 5 out of 5 by from Love these chairs I absolutely love these chairs. The wood was a little dark for my room, but it was easy enough to sand and stain the legs to the exact color that I needed.
Date published: 2019-12-06
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What is the height measurement for the seat back itself, from the seat to the top of the seat back.

Asked by: SMG1
Thank you for your interest in the Penelope Lowback Swivel Bar & Counter Stool. The back of this stool is approximately 15"H.
Answered by: RL Grandinroad Service
Date published: 2020-01-21

what is your return policy for dining chairs

Asked by: Kay50
Thank you for your interest in the Penelope Side Chair, Set of Two. At GrandinRoad, our primary focus is quality, and our One-Year Guarantee lets you put any GrandinRoad product to the test.
Answered by: RL Grandinroad Service
Date published: 2020-01-21

Penelope chair says floor to sear base is 15 3/4   Is the seat pad height then added to height of seat base? Similar looking Valencia chair has seat listed as 19 ½ inches high. I am deciding between the two. 

Asked by: Lmbb
Thank you for your interest in the Penelope Side Chair, Set of Two. The seat height is 19.25".
Answered by: CHGrandinroad Service
Date published: 2020-01-15

What is max weight?

Asked by: Help2020
Thank you for your interest in the Penelope Lowback Swivel Bar & Counter Stool. This stool is tested to hold up to 225 lbs.
Answered by: RL Grandinroad Service
Date published: 2020-01-14

What color wood is the Penelope Bar Stool? Is it an oak color? Thank you. Jewell

Asked by: Thach
Thank you for your interest in the Penelope Lowback Swivel Bar & Counter Stool. The frame of this stool has a mocha finish which is a medium brown in color.
Answered by: MB GrandinRoad
Date published: 2020-01-13

If the item I order Isn’t available until 2/2020, will my credit card be charged before then or at the time of shipping?

Asked by: Terirn
Thank you for your interest in the Penelope Lowback Swivel Bar & Counter Stool. There will be a temporary authorization at the time of purchase and then the credit card will be charged upon shipment.
Answered by: JCGrandinRoadService
Date published: 2019-12-18

The depth of the seat: your website description seems to contradict itself. Is the seat 23-3/4"D ? or is that the measurement of the seat with the back etc. ?

Asked by: Burtnick
Thank you for your interest in the Penelope Lowback Swivel Bar & Counter Stool. The dimensions are as follows: Bar Stool: 18"W x 23-3/4"D x 45"H, 21 lbs. Seat: 18"W x 17"D x 30"H. Counter Stool: 18"W x 23-3/4"D x 39"H, 19 lbs. Seat: 18"W x 17"D x 24"H.
Answered by: RL Grandinroad Service
Date published: 2019-12-16

We received a ring of leather swatches and wanted the Penelope in the aqua leather, not the mineral. Does it come in that color? We need 6 plus matching bar stools.

Asked by: Deb K
Thank you for your interest in the Penelope Arm Chair. This arm chair is currently offered in Bone, Flint, Mineral, Navy, and Storm Grey leathers.
Answered by: MB GrandinRoad
Date published: 2019-12-09
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Product:164115-Penelope Lowback Swivel Bar & Counter Stool