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Pre-lit Flocked Alpine Tree is rated 3.6 out of 5 by 92.
Rated 1 out of 5 by from Extremely poor value for what you pay. I have purchased two sets of these because I loved the concept but it took both sets to have one set that worked. The lights in these are incredibly poor quality and the construction of the trees is very cheap. The trunk is crooked on one and cannot be fixed. The lights do not last even one season of use for four hours per day. Customer service is absolutely useless; basically they told me to replace the lights myself which would further destroy the tree. I cannot believe that there are not more complaints but for me— I will never buy anything again from Grandin Road.
Date published: 2018-01-16
Rated 5 out of 5 by from Love it. Love this flocked tree - have had the green in the past, just ordered it also. But I think this flocked tree is classy, lovely, and unique.
Date published: 2018-01-03
Rated 5 out of 5 by from Better than the photo! I just love Grandin Road products! I have one of the benches, the first love bar stools and now this tree! I was looking for a slender tree for my family room to add some effortless Christmas cheer and this fit the bill.....everyone in my family loves it...classy, modern, warm.....but still traditional....I was worried with all the reviews but I expected the mess and know my rumba will pick it up. very happy and pleased with this purchase.
Date published: 2017-12-20
Rated 1 out of 5 by from Only Lasted 2 Years I purchased the alpine tree 6' in 2015 and in 2017 a section of the lights went out. Very disappointed as I did like the tree, it does tilt crooked however. I expected better quality from Grandin Road and the price I paid. Would not recommend to purchase.
Date published: 2017-12-18
Rated 3 out of 5 by from Little disappointed This is just ok at best..I ordered the 5' and it's definitely NOT worth that price. Doesn't look like the pic at all, make sure and fluff it ALOT!!! I may just keep it, not sure, added burlap with pillow filling and check bow to try and jazz it up..kinda leans a bit to the side. Surprised at the quality especially from grandin road.
Date published: 2017-12-07
Rated 1 out of 5 by from NEED IMPROVEMENT They are cute set up together. I bought 3 of these 3 years ago. Each year I have had to buy at least one replacement because the lights go out. Every light on the tree burns out and is black. They are EXTREMELY messy to set up and the trunks are all crooked so the tree stands crooked. Need to be made with MORE quality. They are expensive but they aren't cheap, so for the price, I expect more.
Date published: 2017-12-05
Rated 4 out of 5 by from Trees are just okay, customer service is stellar Customer service: I bought five or six of these last year and this year, one of them only lit halfway. I emailed customer service who gave me some trouble shooting tips to no avail. I called them the next day and talked to a women named Lindy. She spent a great deal of time on the phone with me and talked to another department. At the end of the call, I had a great solution and am very happy. Now the trees: The trees themselves are good and bad. The smaller ones are much more full and look closer to the photos. The taller ones, however, are not very full at all and the "trunk" is clearly visible throughout. The flocking is a GIANT mess, but I guess that's to be expected and can be swept up - but open the boxes and arrange the branches outside to save yourself a headache. The trees do not work that well with their stands and a few of mine are perpetually crooked. Overall, I'm not sure I'd buy them again, but with the lights off in the evenings, they are charming. They also have a three-year warranty and super helpful customer service. I'll definitely continue to buy from Grandinroad, just maybe not these trees.
Date published: 2017-11-29
Rated 3 out of 5 by from Not as pictured These looked so pretty and full in the picture but when they arrived they are not nearly as full. You can see the middle of the tree through the branches even though I have moved them around to make it look fuller. I think the price and what you get doesn't match up. Also, after putting one of them together it stands slightly crooked.
Date published: 2017-11-27
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what are the sizes in this picture of 7 trees?

Asked by: janeaa
Thank you for your interest in the Pre-Lit Flocked Alpine Trees. The main picture of this item features all the sizes of this tree including the 2', 3', 4', 6', and 7'.
Answered by: JLGrandinroadService
Date published: 2017-12-14

How many lights are on each tree?

Asked by: autgr97
Thank you for your interest in the Pre-Lit Flocked Alpine Tree, Set of Three. The 4' tree has 100 lights; the 3' tree has 50 lights; and the 2' tree has 50 lights.
Answered by: JLGrandinroadService
Date published: 2017-12-06

I bought the alpine flocked tree at the end of last season.  We just put it up for the first time and one section of lights don't go on, right in the middle of the tree.   How do I fix this?  

Asked by: Louanne A
Thank you for your interest in the Pre-lit Alpine Flocked Trees. Please call in to our Product Specialist Department at 800-491-4958 and they can assist you with this.
Answered by: RWGrandinRoadService
Date published: 2017-12-05

Is there any warranty on these flocked pre lit alpine trees?

Asked by: Mary Lou
Thank you for your interest in the Pre-Lit Flocked Alpine Trees. Here ia link to get information about our warranty https://www.grandinroad.com/quality-commitment/content
Answered by: RWGrandinRoadService
Date published: 2017-12-05

Could these trees be used in a screened in porch?

Asked by: Parkparty
Thank you for your interest in the Pre-Lit Flocked Alpine Tree, Set of Three. We recommend indoor use for these trees only.
Answered by: RWGrandinRoadService
Date published: 2017-11-22

are the lights Led ?

Asked by: flocked tree lights
Thank you for your interest in the Pre-Lit Flocked Alpine Trees. These trees have clear mini incandescent lights.
Answered by: JLGrandinroadService
Date published: 2017-11-22

What is the dimension of the metal base on the 3' flocked tree? Can it easily be removed. I have a certain pot that I would like to place this tree into, but it would be helpful knowing the answer to these questions to see if it will work.

Asked by: Chinqua
Thank you for your interest in the 3 foot Pre-lit Flocked Alpine Tree. The diameter of the base is approximately 12 inches. It can easily be removed.
Answered by: RWGrandinRoadService
Date published: 2017-11-16

Can the bulbs be replaced and where do you get the replacements, thank you

Asked by: Emilyi
Thank you for your interest in the Pre-Lit Flocked Alpine Trees. The incandescent bulbs on these trees can be replaced by standard holiday incandescent bulbs.
Answered by: JLGrandinroadService
Date published: 2017-10-25
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Product:153772_FLO-Pre-Lit Flocked Alpine Trees

Pre-lit Flocked Alpine Tree

Pre-Lit Flocked Alpine Tree, Set of Three