Shipping & Processing

We're working hard to ship your order as soon as possible.

Most items are designed by or exclusive to us. So, we’re experiencing delays with some of our global manufacturing and logistics partners. We value your trust and appreciate your patience.

To find the status of your order, please click here.

Standard Delivery

Smaller items ship via standard ground service, and in-stock items generally arrive within the contiguous U.S. in 3-7 business days. We offer Next Business Day and Two Business Day Expedited Shipping for orders placed before 4:00 PM EST Monday through Friday. Please note, Standard Delivery charges do not apply to items requiring Truck or In-Home Delivery.

Shipping charges are calculated before any promotional discount is added based on the current price of each item (including the reduced prices of clearance items or select items with a limited-time reduced price).

Standard Delivery (3-7 Business Days)

$0 - $44.99


$45 - $64.99


$65 - $99.99


$100 - $149.99


$150 - $199.99


$200 - $299.99


$300 - $499.99


$500 - $999.99


$1000 - $3499.99

8% of total

$3500 and over


Grandin Road Express Delivery

Additional rates start at $19.95 for Two Business Day delivery and $29.95 for Next Business Day delivery and increase based on the size of your order. The amount will be calculated in your cart, or call us for a quote.

For expedited items over 10 lbs., additional charges may accrue and will be reflected in checkout. Our terms are FOB shipping point. Your credit card will not be charged until shipment.

Shipments to HI, AK, and PR require Express Delivery.

Additional Handling Fees

The additional handling fee for an oversized item is based on the size and weight of the item and is shown in brackets next to the item’s price. These fees are in addition to the standard delivery charge.

Contactless Through-the-Door Truck Delivery

Truck Delivery is typically 2-3 weeks from the date an item is shipped, but may vary depending on the location of your residence. Deliveries are scheduled between 8 AM and 5 PM within a 4-hour window for delivery. Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. Unpacking, placement in a room, packaging removal and assembly are not included. The minimum fee is $149 and will be calculated during checkout and applied to your final order total.

Contactless In-Home Delivery

Select large and heavy items are delivered only by our In-Home Delivery service, and you have the option to upgrade some Truck Delivery items to In-Home Delivery. In-Home Delivery is typically 2-3 weeks from the date an item is shipped, but may vary depending on the location of your residence. Upon delivery, our friendly delivery professionals will bring the item into your home, place it where you want it, inspect it, and remove packaging materials as needed. In-Home Deliveries are scheduled between 8 AM and 5 PM within a 4-hour window for delivery. The minimum fee is $199 per shipment. A custom delivery quote, based on the total shipping weight and destination of your order, will be provided during checkout. Assembly is not included.

Truck & In-Home Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4-hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions.

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture during the delivery.

You will not need to sign for your delivery as we have adopted a contactless delivery policy. The carrier will still deliver your item(s) to the appropriate area of your home and then be on their way.

International Shipping

Through our partnership with Borderfree, we are pleased to provide international shipping for customers in over 100 countries. Click the flag icon at the bottom of this page to update your country and currency. Learn more about international shipping.