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Woodside Christmas Tree is rated 1.0 out of 5 by 1.
Rated 1 out of 5 by from horrible set up I was excited to put this togetehr and what a nightmare!! It looked like another customer returned it and had damaged the pole connectors. This is not an easy pole connector. The poles DO NOT fit into each other and the lights in one section do not work. I am suppose to check bulbs...hundreds to see if one is loose? And /or change the fuse.If you can locate the plugs easily! NOT! This has been a nightmare! I will be returning asap. It does look like a real tree and the quality is great, but for the monwy assembly is not easy!
Date published: 2019-11-26
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Is the tree UL or FM listed as fire resistant?

Asked by: LMHale
Thank you for your interest in the Woodside Christmas Tree. This item is fire retardant.
Answered by: RL Grandinroad Service
Date published: 2019-11-27

Is it possible to remove the light strands from the tree?

Asked by: Jenp22
Thank you for your interest in the Woodside Christmas Tree. The light strands are not designed to be removed. However, the bulbs on this tree are replaceable.
Answered by: MSGrandinRoad Service
Date published: 2019-11-26

If a light bulb goes out does the entire strand go out? Is there any warranty other than Grandinroads? Do the sections fold up, the branches?

Asked by: SherBear1
Thank you for your interest in the Woodside Christmas Tree. If one bulb goes out the strand will stay lit. This tree has a one year warranty. The sections of this tree fold up for storage.
Answered by: RL Grandinroad Service
Date published: 2019-11-26

if the lights go out - they all go out?? can you take the lights off in future years if they "die"?

Asked by: jennifer12
Thank you for your interest in the Woodside Christmas Tree. If one bulb goes out the others will stay lit. The bulbs on this tree are replaceable.
Answered by: RL Grandinroad Service
Date published: 2019-11-23

Do you carry any trees larger than 9 ft?

Asked by: Jenny J
Thank you for your interest in the Woodside Christmas Tree. We apologize; a 9' tree is the largest size tree available.
Answered by: RL Grandinroad Service
Date published: 2019-11-19

Can I view assembly and storage directions?

Asked by: Dave youknowwhoitis
Thank you for your interest in the Woodside Christmas Tree. For assembly instructions, please contact our customer service at 1-866-668-5962 or service@grandinroad.com
Answered by: RL Grandinroad Service
Date published: 2019-11-13

Are the lights LED?

Asked by: MalE
Thank you for your interest in the Woodside Christmas Tree. This tree has warm white, incandescent lights.
Answered by: RL Grandinroad Service
Date published: 2019-11-05

Is the tree 7 1/2’ with the stand, or without?

Asked by: Karen Riverside
Thank you for your interest in the Woodside Christmas Tree. The tree height of 7 1/2' includes the stand.
Answered by: MSGrandinRoad Service
Date published: 2019-11-14
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Product:164307-Woodside Christmas Tree