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Are feathers used at all as stuffing? One reviewer said there were feathers in the couch he bought.

Asked by: MBMS
Thank you for your interest in our London Sofa. This item does not have any feathers in the fill.
Answered by: SB Grandinroad Service
Date published: 2022-01-28

do you offer fabric swatches?

Asked by: dspina
Thank you for your interest in our London Sofa. The swatches for this collection are item # 167825 LON.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

Can the castors be removed? Can it be ordered without castor wheels?

Asked by: LMSSSSS
Thank you for your interest in our London Sofa. The casters on this item are not removable.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

Has the blue velvet changed in the last couple of years?  I’m looking for a bright blue velvet like some pictures I have seen in blogs for this sofa.  When I received the indigo swatch, it was much more navy than expected...almost black.

Asked by: MBDesigns
Than you for your interest in the London sofa. This sofa in the indigo color will be comparable to navy.
Answered by: MB GrandinRoad
Date published: 2022-01-28

Is the back side of the London sofa also completely leather covered? Also, what height do the caters add and are they removeable so that ths legs can sit firmly on the floor?

Asked by: Phil1
Thank you for your interest in our London Sofa. The sofa is leather all the way around, the casters are not removable from the legs. The legs are 4.5"H.
Answered by: SB Grandinroad Service
Date published: 2021-01-11

What is the estimated shipping time to Lexington, ma

Asked by: Suzykins
Thank you for your interest in our London Sofa. This item ships via truck delivery and would arrive within 2 - 3 weeks from the available ship date shown.
Answered by: SB Grandinroad Service
Date published: 2021-01-04

Can I request a sample of the sofa fabric for color reference? If yes, how?

Asked by: SarahLow
Thank you for your interest in our London Sofa. The swatches for this item are item # 159660.
Answered by: SB Grandinroad Service
Date published: 2021-01-01

Is the height of 30 1/2 inches including the wheels and feet?  I have a doorframe of 29 inches I would be trying to squeeze it through.

Asked by: pkcoherd
Thank you for your interest in the London Sofa. The listed seat height does include the legs and wheels.
Answered by: JLGrandinroadService
Date published: 2022-06-24

Is this London sofa still available in Jean  jacket?

Asked by: BevB
Thank you for your interest in the London Sofa. We apologize, but this item is no longer available in the Jean Jacket color option.
Answered by: JLGrandinroadService
Date published: 2020-12-24

When delivered, do they take away my old sofa?

Asked by: Delivery question
Thank you for your interest in the London Sofa. I do apologize but we will not remove the old sofa.
Answered by: NS Grandin Road Service
Date published: 2023-01-01

What is the lead time on this sofa? Prefer the red or green velvet fabric.

Asked by: Gina1111
Thank you for your interest in our London Sofa. This item ships via truck delivery and would arrive within 2 - 3 weeks from the available ship date shown.
Answered by: SB Grandinroad Service
Date published: 2022-02-20

I want to buy this sofa now but cannot find the red that is in the photo

Asked by: DeirdreHay
Thank you for your interest in our London Sofa. We apologize; the color Wine is no longer available.
Answered by: SB Grandinroad Service
Date published: 2020-12-01

Does it still come in gray.? How much weight do they hold?

Asked by: EEEE
Thank you for your interest in our London Sofa. This item is only available in the colors shown. It has been weight tested for up to 225 lbs. per seat.
Answered by: SB Grandinroad Service
Date published: 2020-11-18

Does this come in other fabrics that are not velvet?

Asked by: Rferg
Thank you for your interest in our London Sofa. This item is only available in our performance velvet fabric.
Answered by: SB Grandinroad Service
Date published: 2020-11-13

How much assembly is required on that sofa? Can I hire your delivery people to set my sofa up? I live in a House and the sofa goes right inside the first floor just inside the front door? Super easy!

Asked by: Trienzerkind
Thank you for your interest in our London Sofa. The only assembly to this item is to screw on the legs. We apologize, we do not offer assembly.
Answered by: SB Grandinroad Service
Date published: 2021-08-15

Who is the manufacturer and where is it made?

Asked by: Nananet
Thank you for your interest in the London Sofa. This sofa is made in China. We sign confidentiality agreements with our manufacturers, and we are unable to disclose this information, we apologize for the inconvenience.
Answered by: RL Grandinroad Service
Date published: 2021-08-04

what is the weight capacity of this sofa? What type of frame does it have? Is it made of hardwood or those compacted sawdust? Thanks!

Asked by: Anonymous
Thank you for your interest in the London Sofa item # 159660. The weight is tested at 225 lbs per seat. This will have a Superbly stable, kiln-dried wood frame.
Answered by: NS Grandin Road Service
Date published: 2021-08-14

What country is this made in?

Asked by: Patti13
Thank you for your interest in the London Sofa item #159660. This is made in China.
Answered by: NS Grandin Road Service
Date published: 2021-08-18

How many inches are the feet...top to bottom, including the wheels?

Asked by: Kimma
Thank you for your interest in the London Sofa item # 159660. The legs are 4.5'' H.
Answered by: NS Grandin Road Service
Date published: 2020-09-17

Why don’t you guys make a matching chesterfield  chair for the London sofa I’m looking to pair the chairs with the sofa I already have . It’s very disappointing 

Asked by: FRosado5
Thank you for your interest in the London Sofa. We welcome you to purchase the matching London Accent Chair (168165) and the London Ottoman (168166).
Answered by: MB GrandinRoad
Date published: 2020-07-31

Is it really possible that the inside seating width is 77”?  That would mean each arm is only 6” wide. 

Asked by: MVBL
Thank you for your interest in the London Sofa. The seat of this sofa is 68"W.
Answered by: JLGrandinroadService
Date published: 2022-10-06

Is this fabric stain guard protected? I have a dog.

Asked by: Mischief
Thank you for your interest in the London Sofa. The fabric on this sofa is designed for performance and durability, but it is not treated with Scotch Guard.
Answered by: JCGrandinRoadService
Date published: 2022-06-24

Can this sofa be covered in Sunbrella fabric

Asked by: naomik
Thank you for your interest in the London Sofa. We apologize; this sofa is only available in the fabric options shown. We do not recommend reupholstering this sofa, as any alterations would void the warranty.
Answered by: JCGrandinRoadService
Date published: 2020-03-11

Can I order a sample of the material to check the color? The blush looks like cream color in the photo, is it cream or blush/ pink?

Asked by: Rob5
Thank you for your interest in the London Sofa. We apologize; we do not have swatches available for this sofa. We apologize for the inconvenience.
Answered by: RL Grandinroad Service
Date published: 2020-03-03

If I order today , and it will not deliver until August, when will it appear on my credit card ?

Asked by: Piper Lynn
Thank you for your interest in the London Sofa. For further assistance, please contact our Customer Service at 1-866-668-5962 or service@grandinroad.com and they can assist you.
Answered by: RL Grandinroad Service
Date published: 2020-09-04

Is there a matching love seat in red color?

Asked by: London sofa
Thank you for your interest in the London Sofa. We apologize; we do not currently offer a matching loveseat for this sofa.
Answered by: RL Grandinroad Service
Date published: 2021-07-19

Do you sell the jade fabric by the yard?

Asked by: FDavenport
Thank you for your interest in the London Sofa. We apologize, we do not currently offer fabric by the yard.
Answered by: JCGrandinRoadService
Date published: 2020-01-14

Is there a matching chair to this sofal?

Asked by: FDavenport
Thank you for your interest in the London Sofa. We apologize; we do not currently offer a matching chair for this sofa. However, we have many lovely chairs which could coordinate nicely.
Answered by: JCGrandinRoadService
Date published: 2020-01-14

What company manufactures this? Someone mentioned feathers- is this down cushions?

Asked by: goodkarma
Thank you for your interest in the London Sofa. We sign confidentiality agreements with our manufacturers, and we are unable to disclose this information, we apologize for the inconvenience. The body and seat of this sofa is made of polyfoam for supportive comfort.
Answered by: RL Grandinroad Service
Date published: 2020-08-28

I am concerned about one review I read about the wheels on the legs not supporting the full weight and moving outwards after a while. The reviewer has take the legs off and will replace them. Also the cushions can't be turned over on another review?

Asked by: Priss
Thank you for your interest in the London Sofa. At GrandinRoad, our primary focus is quality, and our One-Year Guarantee lets you put any GrandinRoad product to the test. This sofa is tested to hold up to 675 lbs and the cushions are not reversible.
Answered by: RL Grandinroad Service
Date published: 2019-12-31
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London Sofa is rated 4.7 out of 5 by 154.
Rated 5 out of 5 by from London Sofa Great quality and beautiful. Packing was exceptional no marks and delivery was awesome. Highly recommend. Also got two of the armchairs. Love it and have revive great compliments.
Date published: 2024-03-30
Rated 5 out of 5 by from So happy I decided on this couch I love this couch. It looks awesome in my living room and the quality & price are unmatched. I had no concerns about ordering on-line as I’ve ordered several pieces from here and have always had my expectations met or exceeded, this time as well. Delivered early, yah and delivery service was professional & polite. Very happy customer.
Date published: 2024-03-15
Rated 5 out of 5 by from Beautiful and comfortable! I was nervous about buying a couch online and reviewed at least 6 similar sofas. I am so happy with this London sofa and ottoman, very classic look.
Date published: 2023-09-07
Rated 5 out of 5 by from Fabulous Sofa I love the Lindon sofa; it is so classic yet super comfortable! The cushions are firm and I believe it goes fabulously with my rug from Grandin Road.
Date published: 2023-08-24
Rated 5 out of 5 by from LOVE THIS SOFA! This sofa is stunning and so comfy! It invites conversation...We ordered two of the chairs that match in the "saddle" colored leather, and we cannot wait for them to be delivered! LOVE - LOVE - LOVE!!!
Date published: 2023-05-31
Rated 5 out of 5 by from Great sofa! Great sofa! Comfortable for sitting and stretching out. We wanted a low back and classic style. Love this in leather! (And we are also happy with how easy it is to move for cleaning and rearranging furniture.)
Date published: 2023-03-20
Rated 5 out of 5 by from Beautiful sofa I was a little nervous about ordering a sofa online but the reviews were positive so I decided to go for it! I ordered the sable leather. It is exactly what I wanted! Seating is deep, soft and comfortable! Our grandchildren love the low back. It took a few months to get the sofa but well worth the wait!
Date published: 2023-03-12
Rated 5 out of 5 by from Beautiful, Classy, and comfortable. Love this sofa. We purchased it in the cocoa leather. It is comfortable and the leather is very soft. We put caster coasters under the wheels so it won't move around when we sit on it. It's great that there is the option to easily move it when wanted. Be prepared to know that this isn't a high back couch. You can sit on it comfortably and easily put your arms across the back of it.
Date published: 2023-03-06
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Product:159660-London Sofa