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Are there feathers in the cushions as one reviewer suggested? 

Asked by: Jfloyd
There are definitely feathers in the cushions. I have pulled a few that we’re sticking out. 
Answered by: JackieO6219
Date published: 2022-01-09

Do the wheels lock so they don’t slide on the floor when someone sits down?

Asked by: Karen order
Thank you for your interest in the London Sofa. The Wheels do not lock. I do apologize for this.
Answered by: NS Grandin Road Service
Date published: 2021-06-23

Has anyone purchased this sofa and/or chair in the leather option? If so, what did you think? Also, I see only one review with delays to ship... has anyone had any big delay? Even Covid related delays? Thank you.

Asked by: The Cook
Thank you for your interest in the London Sofa. We have sold many of the leather options and have not had any issues with them. They are very durable sofas and durable material as well. Right now, we do have a shipping delay and these will not ship until 09/16/2021. I do apologize for this.
Answered by: NS Grandin Road Service
Date published: 2022-09-28

Can you remove the casters from the legs (or remove the legs all together - I would replace) so that the sofa doesn't roll on wooden floors?

Asked by: MicheleW
Thank you for your interest in our London Sofa. The casters are not designed to be removed, the legs are screw on.
Answered by: SB Grandinroad Service
Date published: 2021-09-01

Hello, Are the wheels removable? I love the couch!

Asked by: maria g
Thank you for your interest in our London Sofa. The wheels are not designed to be removed.
Answered by: SB Grandinroad Service
Date published: 2021-02-03

Are the three cushions loose so they can be turned ?

Asked by: Answer the question
Thank you for your interest in our London Sofa. The cushions are removable, however they are not reversible.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

Will this be stocked again in the “jean jacket” color?  I just received the swatch, but that color is no longer showing.  Also will there be a matching chair?

Asked by: Sofaanon
Thank you for your interest in our London Sofa. We apologize; this item is no longer available in the jean jacket color.
Answered by: SB Grandinroad Service
Date published: 2021-01-20

Does indigo have a slight purplish tint?  It looks Like a true navy blue in All photos.

Asked by: Irenereeny
Thank you for your interest in our London Sofa. All indigo blue has a very slight purple hue. Free swatches are available for this collection with item # 167825 LON.
Answered by: SB Grandinroad Service
Date published: 2022-01-28
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London Sofa is rated 4.7 out of 5 by 154.
Rated 5 out of 5 by from Comfortable and beautiful! Initially I was hesitant to order a couch online as I like to sit in my furniture before I purchase it. However we are really happy with our purchase. The couch seems to be very well made and is very comfortable.
Date published: 2023-02-17
Rated 5 out of 5 by from London Sofa is the best A gorgeous sofa, beautifully made and great quality! The leather is so soft and I love the color.
Date published: 2023-02-15
Rated 5 out of 5 by from Beautiful Sofa We just received this sofa and in person it’s gorgeous. The leather is great quality, buttery leather and super soft, we love it. It looks great in my husband’s man cave, a nice statement piece in his room.
Date published: 2023-01-27
Rated 5 out of 5 by from Chesterfield sofa We love our new sofa so much. The leather is beautiful. The only disappointment was that the cushions are only leather on one side so I can’t flip them. But, that’s on me.
Date published: 2022-12-29
Rated 5 out of 5 by from Just Beautiful I needed a comfortable, tufted sofa to anchor my living room. I chose the emerald green velvet London Sofa. I love the sofa! I makes a statement in my living room and the color is so perfect. Not a dull or too bright green, but a deep lush green that looks elegant.
Date published: 2022-12-15
Rated 5 out of 5 by from Beautiful sofa I lusted over this sofa for a very long time, the blush color is beautiful. I was afraid that it would be too big for my living room but it is just the right size. It is comfortable and beautiful at the same time. If you're having a hard time making this purchase, pull the trigger it is beautiful.
Date published: 2022-12-10
Rated 5 out of 5 by from This is one heirloom piece that will never get old This sofa is a "keeper", and I think it is really as beautiful as it looks in the catalog. The saddle leather color is very classic, and will withstand ever-changing decorating trends. Also, this sofa touts a well-made construction and sturdy frame — plus, the cushions are incredibly comfortable and supportive.
Date published: 2022-12-08
Rated 5 out of 5 by from It’s the style and color I’ve been waiting to buy I bought this London sofa earlier in November and I like it so much that I’m ordering 2 of chairs and an ottoman
Date published: 2022-12-01
Rated 5 out of 5 by from London sofa Beautiful sofa, great quality and comfortable. Love it!
Date published: 2022-10-03
Rated 5 out of 5 by from London Velvet Sofa Beautiful, excellent quality and comfortable. I bought Emerald Green and velvet is very good quality. I especially like the small wheels on feet of sofa. Perfect for moving heavy couch when vacuuming or rearranging furniture. I would recommend this to anyone.
Date published: 2022-08-22
Rated 5 out of 5 by from We could not be happier with our choice! Beautiful top grain leather sofa. Of the highest quality, comfortable and firm. We finally found the sofa that completes our living space. There are 3 equal sized cushions, but they cannot be flipped top to bottom and do not have the ability of being rotated back or side to front. This was not a deal breaker for us as we will be sure to move them side to side!
Date published: 2022-08-05
Rated 5 out of 5 by from London Velvet Couch It's beautiful, and very comfortable and durable! Gorgeous! Very good quality!
Date published: 2022-07-26
Rated 5 out of 5 by from Wow So much better than expected. Leather is well matched and subtle. Great addition to my living room.
Date published: 2022-05-20
Rated 5 out of 5 by from Beautiful Sofa! I purchased it in the blush velvet. It's absolutely gorgeous! I see there is a matching chair. May have to get that one also. Thank you for having such beautiful furniture!
Date published: 2022-04-28
Rated 5 out of 5 by from Beautiful Sofa I’m thrilled with my London sofa (and matching chair). I researched Chesterfield sofas and this one had the best and most consistent reviews. It’s beautiful and very comfortable. The navy color is exactly what I was looking for. Highly recommend this beautiful sofa and chair.
Date published: 2022-04-23
Rated 5 out of 5 by from Great purchase i am very pleased with this classic british chip-and-dale style sofa. i also got two sage chairs of the same style
Date published: 2022-04-23
Rated 5 out of 5 by from Great sofa Very good quality sofa. The back is a perfect height. It is comfortable as well. Exactly what we were wanting for our living room, purchased two of them.
Date published: 2022-03-15
Rated 5 out of 5 by from London sofa Beautiful but the leather is darker then what the catalog shows…… we like it better
Date published: 2022-02-10
Rated 5 out of 5 by from London Sofa in Velvet Jade This couch is absolutely gorgeous and is exactly what we were looking for! It arrived rather quickly and is perfect in our space!
Date published: 2021-12-09
Rated 5 out of 5 by from London Sofa This was exactly what I was looking for - though the price was very fair. There are shipping delays but everyone has those right now. It was well worth waiting for
Date published: 2021-11-10
Rated 5 out of 5 by from High Quality & Affordable Price Absolutely beautiful are the only words I can think of. Super comfortable to sit on and lay on. I took a nap on it the day after it arrived. The design and the leather match my new home décor perfectly. I am so happy I waited for my order to be filled. High quality sofa at an affordable price.
Date published: 2021-11-05
Rated 5 out of 5 by from Beautiful sofa love how this looks! We chose the indigo velvet, and it is soft as well as gorgeous. The cushions are well stuffed, and it should hold up well.
Date published: 2021-11-02
Rated 5 out of 5 by from Wonderful Sofa!! We are so very happy with this sofa. Leather is butter soft and craftsmanship is top quality. It is very comfortable to sit on and we have already received so many compliments from friends and neighbors who have seen it.
Date published: 2021-10-30
Rated 5 out of 5 by from London Sofa It is absolutely Gorgeous! Firm! Jade Velvet! Very comfortable!
Date published: 2021-10-23
Rated 5 out of 5 by from Classic chesterfield. This sofa is in a velvet material with a true jade color. Seating is firm and comfortable. Recommend the sofa and Grandin Road.
Date published: 2021-07-22
Rated 5 out of 5 by from London sofa/ velvet Amazing quality, phenomenal packaging. I love this sofa! Beautiful color, solid, deep and comfy!
Date published: 2021-07-20
Rated 5 out of 5 by from Bought A Sofa I Never Sat On I have admired this sofa in the catalogue for almost two years and one day in January of this year I went to the computer and purchased it. It arrived two weeks ago and it was worth the wait and the suspense on how it felt to sit on. I paid for "white glove delivery" and the two gentlemen put the very large box on a dolly to lift it out of the truck and then very carefully cut away the box and carried the sofa up my walkway into the house. They put the casters on the sofa and asked me if there was anything else and I just stood tehre admiring it. My last sofa was leather but after being confined at home due to the Covid restrictions in California I welcomed sitting on the soft velvet fabric. The green is dramatic and I am thrilled with my purchase.
Date published: 2021-07-01
Rated 5 out of 5 by from We are very pleased with this couch! Who buys a couch on line without trying it out? We gave it a shot. We ordered 2 swatches jade and kinfa dove gray and contemplated a long time. We ordered the jade London Sofa. Took 6 months but that was perfect, we were in no hurry. They kept us informed on delivery status. Delivery was hassle free. He brought it right in and took the delivery packing box material away. The seats are very firm. We anticipate they will soften after use. The caster wheels are a problem, the couch moves when you sit down. May not be a problem if you have carpet. We have ceramic tile. We bought rubber coasters from the hardware store, placed them under the right side first, front and back. Then went to the opposite end and he picked the couch up while I placed them on the center front and back. Then I placed them on the side he was holding up front and back. No more sliding on tile when we sit down. The jade is more deep mossy green. The velvet is smooth. We are very satisfied with this couch.
Date published: 2021-06-26
Rated 5 out of 5 by from Beautiful sofa! Beautiful! Firm but comfortable. The blush color is a gorgeous pale pink
Date published: 2021-05-08
Rated 5 out of 5 by from Love this Sofa!! This sofa was over and above my expectations. It is soft to the touch, extremely comfortable and the grey color is beautiful and not too dark of shade. Highly recommend this sofa!
Date published: 2021-05-01
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Product:159660-London Sofa