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I ordered the outdoor twig trees last year and lost the directions to them, I would like to set the timer and cannot get them to stay on longer then 20 minutes. Can you mail me a new set of directions for them?

Asked by: Jamice
To better assist you, please call into our Product Specialist at 1-800-491-4958 or email them at ps@grandinroad.com
Answered by: NS Grandin Road Service
Date published: 2021-02-17

What are the dimensions of the stands for each tree?

Asked by: paddlegirl
Thank you for your interest in our Battery-operated Outdoor Twig Tree. The stand on this item is 16.9 inches.
Answered by: SB Grandinroad Service
Date published: 2020-12-19

how do you set the 6 hour timer on these trees? this came with no instructions, all 3 that I ordered. sometimes they work other times they don't they have been a pain in the neck. we have to go out and turn them on and off - please send instructions

Asked by: clauman
We apologize to hear that you are having trouble with your Battery-operated Outdoor Twig Tree. To better assist you, please contact our customer service at 1-866-668-5962 or service@grandinroad.com.
Answered by: SB Grandinroad Service
Date published: 2020-12-18

What does the base of the tree consist of? Can it stand alone?

Asked by: Anonymous
Thank you for your interest in our Battery-operated Outdoor Twig Tree. This item has a folding tree stand and can stand alone, please see the second photo online to be able to see what the included stand looks like.
Answered by: SB Grandinroad Service
Date published: 2020-12-16

Does Grandinroad carry any electric twig trees?

Asked by: Prncpal
Thank you for your interest in our Battery-operated Outdoor Twig Tree. We apologize, this item is no longer available this season.
Answered by: SB Grandinroad Service
Date published: 2020-12-08

Reviews either love them or hate them.How do they hold up outside in 20 degree weather?

Asked by: JanieJS
Thank you for your interest in our Battery-operated Outdoor Twig Tree. This item is suitable for all outdoor use.
Answered by: SB Grandinroad Service
Date published: 2020-12-01

How do you store these trees

Asked by: Hanna8
Thank you for your interest in our Battery-operated Outdoor Twig Tree. The branches fold up and the stand folds, you could store in the original packaging.
Answered by: SB Grandinroad Service
Date published: 2020-12-01

What is the size of the base? Is it weighted for outdoor use?

Asked by: ERFox
Thank you for your interest in our Battery-operated Outdoor Twig Tree. The stand on this item is 16.9 inches. It is not weighted however it should not have any issues with outdoor use.
Answered by: SB Grandinroad Service
Date published: 2020-12-01
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Battery-operated Outdoor Twig Tree is rated 3.6 out of 5 by 127.
Rated 5 out of 5 by from Just the right amount of twinkle… Perfect for our front entry. Good quality, just as described.
Date published: 2024-01-04
Rated 5 out of 5 by from Perfect Twig Lights I ordered 2 of the battery operated twig lights and they are an absolutely perfect addition to my decorations. I really like the fact that the lights can be used as steady or twinkling.
Date published: 2023-12-30
Rated 5 out of 5 by from Check your battery power I bought two of these trees. They are adorable. I made the mistake of thinking one of the trees was faulty and began process to return it and get another sent out. In the meantime, I put a set of new batteries in and it started working properly. So the take away is make sure your batteries are operating at full capacity before thinking it is the tree.
Date published: 2023-12-22
Rated 5 out of 5 by from Cute little trees So easy to set up Love the battery pack. Last long
Date published: 2023-12-17
Rated 5 out of 5 by from Happy, Joyful & absolutely perfect holiday cheer! Very beautiful display of lights for our enjoyment. We set them up on our deck and enjoy them through our glass front door when we arrive home and through our slider to the deck. We really love them.
Date published: 2023-12-06
Rated 5 out of 5 by from Outdoor tree decorations Loved this. It was exactly what I was looking for with a reasonable pricr
Date published: 2023-11-30
Rated 5 out of 5 by from Love the battery operated lit twig trees!!!!!!! Love the battery operated twig lights! We have them on display on our covered patio in the mountains. Unfortunately, some wildlife chewed the cord to the battery pack and the largest tree is no longer operable. Otherwise they are beautiful!!!!
Date published: 2023-01-09
Rated 5 out of 5 by from THESE TREES ARE MAGICAL! I bought these trees about a month ago for one of my holiday session scenes. I'm a full time photographer and these are some of the best trees I've ever used at the studio! They arrived quickly, were easy to put together and they twinkle so magically! Multiples settings too! Great quality and I love that they are battery operated
Date published: 2022-10-01
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Product:141933-Battery-operated Outdoor Twig Tree